IT Support Services
Accounting Services provides IT support services to clients throughout the Austin Metro area. We recognize that all companies are different, and we customize the IT Support services we provide to meet your individual needs. We offer the following services.
Full Range of IT Support and Training Services
- WiFi (wireless
- LAN (Local Area Network),
- Data Wire, re-cabling, patching
Anti-Virus Security and protection
Backup and Recovery
- MS Word
- MS Excel
- MS PowerPoint
Custom MS Excel spreadsheet creation
and much more, if you don't see it on the list… call and ask
Why Outsource Your IT Support to a Part-Time Tech?
There are many good reasons to hire dedicated part-time tech support. A good tech will:
What Should You Look for in a Tech?
When hiring a tech it is important to make sure they are the right person for your company. If the tech you hire will be able to get and keep your systems running then it is important that they have a thorough understanding of your business and your specific needs. We recommend the following before hiring tech/IT support:
Talk to potential techs about your business and your needs. An experienced tech should be able to relate to the specific issues you are facing and should have ideas as to how to address them.
Ask your potential tech what types of companies they have worked with. It is helpful to find a tech that has experience with companies and systems similar to yours.
Ask for references. If the tech you are interviewing has worked well for others, then it is likely that they will for you as well.
Inquire about their hours. Many support techs work part-time or from home. This is not usually a problem, but it is important to make sure your tech will be available when you need help.
Ask about their rates. Qualified techs generally charge from $50 - $75 per hour. It is often worth paying more if your tech will be on call or working more than once on your system. A competent, efficient tech will charge you for fewer hours and will save you money and time in other ways.